Returns & Exchanges

At Vincero Collective, we stand behind the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all items in original, unworn condition. Our goal is to ensure you are completely satisfied with your purchase, providing a seamless process for any adjustments needed.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a pre-paid shipping label will be generated; simply download, print, and attach it to your original packaging.

3

Package and Ship

Ensure all original tags and protective films are intact, then drop your package off at any authorized carrier location.

4

Refund or Replacement

After our team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing